They have an extremely nice staff! They are professional and courtesy!They went out of their way to make sure I was satisfied with my new vehicle and even showed me how all the functions worked! Ms. Vivan gave me top class service too!Im very pleased with the vehicle, the warranty and the company!
The service managers have always treated me with fairness, honesty, and respect. Chad and the rest of the service managers are why continue to have my vehicle serviced at Kia of Union City. They work hard to help me maintain my vehicle within my budget.
Salesperson Jermaine Kesler is the BEST!!!..I hate going to dealerships because of the over talking, over pressure, over bearing of getting a car!!!...Jermaine was Nothing like that!!!..He listened, he was knowledgeable, and valued me as a customer!!!..He made the Car buying experience Wonderful with NO PRESSURE!!!...If you're looking for a GREAT car buying experience go to Kia Union city and ask specifically for Jermaine Kesler you won't be disappointed!!!!!..Thank you Jermaine!!!
From the Service Manager (Justin Greenhut) to the Service Advisor (Chad Moran) and the KIA Service Technician (JR)...... My sincere Thank You for a 100% team effort. You all came together and identified the problem, determined a solution and corrected the issue(s). After what I witnessed with these men and a total 360 turn around I am proud & honored to take my 2016 KIA Optima to this crew for any problem. With genuine concern and precision expertise with keeping me informed and getting down to the service and commitment to the customer was simply awesome. Justin took charge on this by overseeing the progress and ensuring I had a rent-a car for the duration, Chad keeping track of the parts, working close with JR the Technician on a daily basis and updating me on the situation and JR who took a personal interest in resolving the issue to get it right, these guys were a well organized and effective TEAM and I am very honored to have gotten to know them personally. Thank you again for your diligence and honesty. It means more to me than fixing the car.
They worked hard to get me financed got me a new car thanks Kia of Union City.